top of page
  • Frequently Asked Questions
    Thank you for choosing Extravagant Glory for your hair needs. We are committed to providing you with the best possible shopping experience, including a smooth and efficient shipping process. Please read our Shipping Policy carefully to understand the details of how we handle shipping and delivery of our products. Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) from the date the order is placed and payment is confirmed. In cases of high order volumes or unforeseen circumstances, there might be slight delays in processing times. If such situations arise, we will inform you promptly. Shipping Methods and Delivery Time: We offer a range of shipping options to suit your needs. During the checkout process, you can choose the shipping method that best fits your requirements. The estimated delivery time for each shipping method will be provided during checkout. Please note that delivery times may vary depending on the shipping destination, shipping method, and external factors beyond our control (e.g., weather conditions, customs clearance, etc.). Order Tracking: Once your order is shipped, we will provide you with a tracking number via email or through your account on our website. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to be updated by the shipping carrier after receiving the tracking number. Lost or Damaged Shipments: In the rare event of a lost or damaged shipment, please contact our customer support team at immediately. We will work diligently with the shipping carrier to resolve the issue and assist you in obtaining a satisfactory resolution.
bottom of page